Frequently Asked Questions
Find answers to common questions about products, purchasing, accounts, and support. Can't find what you're looking for? We're here to help.
Products
What products do you offer?
HomerScripts provides premium scripts, tools, and creator resources designed for Roblox developers. Our marketplace features verified products ranging from game mechanics and UI systems to monetization tools and development utilities.
Are all products tested?
Yes. Every product on HomerScripts is tested and verified before listing. We validate functionality, compatibility, and security to ensure you're getting production-ready code you can trust.
Can I use products commercially?
Commercial usage rights depend on the product's license type, which is clearly listed on every product page. Check the license details before purchasing to confirm your intended use is permitted.
How often are new products added?
We continuously add new, high-quality products to the marketplace. Check the "Latest Products" section on the home page or browse by category to discover recently added resources.
Purchasing
How do I buy a product?
Browse products in our marketplace, click on any product to view details, and select "Add to Cart" or "Buy Now." Complete checkout with your preferred payment method, and your purchase will be processed securely.
What payment methods do you accept?
We accept major credit cards and other secure payment methods through our trusted payment provider. All transactions are encrypted and processed safely—we never store your raw card information.
Do you offer discounts or coupon codes?
Yes. We occasionally offer promotional discounts and coupon codes. Apply them during checkout to receive savings on eligible products. Check our community and social channels for current offers.
Can I get a refund?
Refund eligibility depends on the product type and purchase circumstances. Please contact our support team with your order details, and we'll review your request promptly.
Accounts
Do I need an account to purchase?
Yes. Creating a HomerScripts account lets you track purchases, access downloads, manage your library, and participate in the creator community. Account creation is free and takes just a moment.
How do I access my purchases?
Log into your account and navigate to "My Purchases" or "Order History." You'll see all your purchased products with download links and license details in one place.
Can I share my account with others?
Your account is personal and should not be shared. Sharing violates our terms and may result in account suspension. Each user should create their own account to access purchases and community features.
How do I reset my password?
Click "Forgot Password" on the login page and enter your email address. You'll receive a secure link to reset your password. Follow the instructions in the email to regain access to your account.
Support
How do I get help?
Visit our Support page to contact our team. You can submit a support request, and we'll get back to you as soon as possible with a solution or answer to your question.
What's your support response time?
We aim to respond to support requests within 24 hours. For urgent issues, please mark your request as high priority, and we'll prioritize your case accordingly.
What if a product doesn't work as described?
Contact our support team immediately with details about the issue. We'll investigate and work with you to resolve the problem, whether that's troubleshooting, a refund, or a replacement product.
Do you have a knowledge base or tutorials?
Yes. Check our Support page for documentation, guides, and frequently requested information. We're continuously adding resources to help you get the most out of HomerScripts products.
Still have questions?
Our support team is ready to help. Reach out anytime with questions about products, purchases, or anything else.